LL - Customer Happiness Core Values
Mission - To always lead our best lives and be the best version of ourselves, and help others do the same.
- Customers
- Team Members
- Business Partners
- Relationships
In order to achieve this goal we have outlined our core values that help define The HeroCo Customer Happiness team.
Core Values
Have an attitude of service.
- Greet people with a smile
- Be warm & welcoming
- Show empathy and kindness
Operate with integrity.
- Always do the right thing, even when no one is looking
- Be accountable, stand behind our word and always keep our promises
- Be honest and work to build trust
Strive to be a team player.
- Offer solutions to issues
- Show optimism & positivity
- Go above and beyond the call of duty
Always deliver happiness.
- Strive to make every interaction the best it can possibly be
- Make a personal emotional connection
- Work to build long term relationships
Never settle.
- Be passionate about constantly improving the customer experience
- Constantly seek knowledge and the truth, even if it challenges our existing beliefs
- Never give up on your goals, and don’t let failures stop you
- Make things simple and easy to understand
Be healthy.