LL - Outbound Voicemail Drop
Outbound calls keep your reps busy throughout the entire day. Voicemail drop makes them more efficient by letting a rep drop off a call and play a pre-recorded message automatically while they continue to call another prospect.
Enable voicemail drop
To enable voicemail drop, head to Your Settings from Dialpad.com
- Navigate to Voicemail Drop
- Select Enable Voicemail Drop
- Choose the desired message to play
For the DECLINE TEAM
Hi, This is Lori, I'm a Wellness coach with Dr Rosenberg. I'm calling about the Sun Sciences order you placed earlier. Unfortunately, the order did not process because your card declined. If you can give us a call back, we can help you reprocess it correctly so we can get it shipped out to you. The phone number to call us back is 5616300205. You can also text us to permit us to reprocess. Just text, please reprocess. My order to the same phone number 5616300205. We're looking forward to hearing back from you. Thanks and have a wonderful day.
OR
Hi, This is Eve with Sun Coast Sciences. I’m calling to follow up on the order for (PRODUCT) you placed today. I think we have an outdated or expired credit card because the order didn’t process. Please call us back at xxxxx so we can update your account and get your order shipped out right away. Again the number is: xxxxxx Have a great day!
WELLNESS COACHES (Amy, Andee, Suzie, Frostee and Anna)
Hi, This is Eve I'm a Wellness coach with Dr Rosenberg. I’m calling to follow up on the order for (PRODUCT) you placed today. Please call us back at (number) so we can update your account and get your order shipped out right away. Again the number is: (number). Have a great day!
You can record a voicemail right from Dialpad, or upload an mp3 file.
If you record a custom message, it must be no larger than 32MB in size and no longer than 45 seconds in length.
Use voicemail drop
Once an outbound call goes to voicemail and you hear a 'beep' from the other side, you’re ready to use voicemail drop.
To use voicemail drop, simply select VM Drop.
If you have multiple voicemail drop options, you’ll be prompted to select one.
Dialpad will automatically leave a voicemail based on the option chosen. You, on the other hand, can immediately call someone else and don't have to spend precious minutes leaving messages.