LL - RME Welcome Call Script

Voicemail Script

Hi, HER NAME this is MY NAME from Radiant Me. I just wanted to take this opportunity to welcome you as a new member.

I’m thrilled you’ve joined us, and I wanted to make sure you knew how to reach our Customer Happiness team if you need us along the way.

Our members are the most important part of what we do, and we are here to provide you with support 24 hours a day, 7 days a week.

Our email address is mail AT radiant DOT me

or you can call us at 1 844 329 2473

Again, HER NAME, we couldn't be happier that you've joined Radiant Me, and I hope you are having an outstanding day!

We look forward to hearing your success stories soon!

Live call script/guideline

Good Morning/Afternoon, NAME, my name is {AGENT} with the Radiant Me Customer Happiness team. Nothing is wrong with your recent order or anything, is now a good time for a quick chat?

Great! Thank you so much for taking my call today. I'm just calling to thank you for joining Radiant Me as a new member. I’m thrilled you’ve joined us, and I wanted to make sure you knew how to reach us if you need us along the way.

Is there anything I can do for you today?

If you do have any questions along the way, or in need of our assistance with anything, we are standing by 24/7. Do you want to write down our email address and phone number just in case?

mail AT radiant DOT me

1 844 329 2473

Thanks so much for your time today! Again, Welcome to Radiant Me, my name is (NAME), and I hope you have a great rest of your day, HER NAME!