LL - SCS Reactivate Social Media Ad Responses

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Reactivate sales video:http://nat.reactivateskin.com/

Choose Page:https://reactivateskin.com/order/choose

Transcript:https://asset.suncoastsciences.com/reactivate/reactivate-vsl-transcript.pdf

Ingredients USage label FAQ article:https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula

- What does Reactivate Do? 

Thanks for your interest in Reactivate. ReActivate’s ingredients work together, to combat Dermal Collapse and restore youthful skin from within. The patented Ceramosides help replace your skin’s natural “ceramide” glue – the fatty molecules that hold the epidermis together and keep it firm and tight. Since your body produces fewer and fewer ceramides with every passing year, it’s essential to replace them. Several of ReActivate's other ingredients provide the skin with additional nutrients that decline with age, like the sulfur in MSM, copper, manganese, and silica. These are all building blocks for healthy collagen and elastin. Finally, ReActivate includes a potent blend of antioxidants – Turmeric, Trans-Pterostilbene, Vitamin D, and Vitamin C – which protect and repair your dermis from the damage caused by free radicals. Since the skin’s sweat glands are primary “exit points” for toxins in the body, it is especially susceptible to the oxidative damage that ReActivate protects against. You can find out more information as well as reviews and FAQs by visiting the following link: http://nat.reactivateskin.com/

-How does Reactivate work?

Thanks for your interest in Reactivate. ReActivate starts with a potent antioxidant complex, specifically designed to help flush your body of decaying, senescent cells. These are cells that have “worn out” with age, but haven’t been recycled. They’re lumpy, dull, and lifeless, which is exactly how they make your skin look. Then, ReActivate boosts your body’s own production of healthy new skin cells, with a potent Protein-Boosting Complex, and a clinical dose of Ceramosides. So you’ll see tighter, firmer, brighter skin – on your entire body. You can find out more information as well as reviews and FAQs by visiting the following link: http://nat.reactivateskin.com/

- Medical condition/struggle

Thank you so much for reaching out and sharing a bit of your story. I’m so sorry to hear of the challenges you've faced.  Reactivate™ is formulated from food sources for healthy adults over age 18. We're unaware of any food or supplement interactions. We have customers who report positive health benefits when using Reactivate in combination with certain health conditions, but we always recommend speaking with your personal physician to make sure it is 100% safe for you regarding your medical history. If you visit the following link, you will find the ingredients as well as additional information you can share with your doctor: https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula Please don't hesitate to let us know if you have any additional questions. Hope this helps!

-Need help placing an order 

Thanks for your interest in Reactivate™! :) You can visit the link below to place an order. Or don't hesitate to reach out to our Customer Happiness team at mail@suncoastsciences.com if you have any questions or need further assistance. Our direct contact info is listed on our website too. Thank you! - https://reactivateskin.com/order/choose

-Where can I find information/place an order/How much is it? 

Thanks for reaching out. We offer different price options depending on what you'd like to order. Here is the link with our prices, ingredients, supplement facts, and more. don’t forget we also offer free shipping & a 365-day refund guarantee! Let us know if you have any other questions we are happy to help! https://reactivateskin.com/order/choose

- is this product for both men and women?

1. When it comes down to it, skin is skin, that is why we formulated our products to be used by anyone!

2. Yes, both men and women can use this product to help improve their skin health.

3. Absolutely, our products are designed for any gender to reap the benefits of healthier skin. 

Here is the link with our prices, ingredients, supplement facts, and more. don’t forget we also offer free shipping & a 365-day refund guarantee! Let us know if you have any other questions we are happy to help! https://reactivateskin.com/order/choose

-Supplement Ingredients 

Thanks for reaching out. Here is the link with our prices, ingredients, supplement facts, and more:  https://reactivateskin.com/order/choose

here's a list of ingredients -https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula let us know if you have any other questions!

-Is Reactivate safe or tested for purity/ heavy metals etc?  

Yes. Both the formula itself, and the veggie capsules, are made from 100% non-GMO, plant-based ingredients, which are tested for purity and quality in our FDA & cGMP certified facility. It is also free of allergens including dairy, soy, gluten, MSG, and shellfish.

-Is Reactivate Safe for me to take with my medical condition/medication?

Reactivate™ has been formulated from natural food sources, to be safe for healthy adults aged 18 and up.  We are not aware of any supplement or food interactions. It is free of allergens including dairy, soy, gluten, MSG, and shellfish. However, if you have a known medical condition, take medication, or are pregnant/nursing we recommend you should consult with your personal physician just to make sure it is safe for you. You can view the ingredients and other details they may want to know here:https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula

-Are there any side effects of taking Reactivate? 

Reactivate™ has been formulated from natural food sources, to be safe for healthy adults aged 18 and up. We are not aware of any supplement or food interactions. It is free of allergens including dairy, soy, gluten, MSG, and shellfish. *Of course, if you have a known medical condition or take medication, you’ll need to consult with your personal health care practitioner for help determining if this product is safe for you. Here's a list of ingredients:https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula

- Does Reactivate contain allergens? 

The formula itself, and the veggie capsules, are made from 100% non-GMO, food/plant-based ingredients, which are tested for purity and quality in our FDA & cGMP certified facility. It is non-GMO and free of allergens including dairy, soy, gluten, corn, MSG, and shellfish. (the MSM in Reactivate is non-shellfish derived).

-Can I take Reactivate with my other supplements? 

Yes! Reactivate™ has been formulated from natural food sources, to be safe for healthy adults aged 18 and up. We are not aware of any supplement or food interactions. For maximum support, we encourage patients and customers to take not just Reactivate™ but also a probiotic, and an Omega-3. Of course, you should always check with your doctor prior to taking any new supplements!

-Can I take Reactivate with my medication/medical condition? 

That is a question for your doctor. We do have customers who have reported positive health benefits in combination with certain medications but we encourage you to check with your health professional before taking this or any other product with a medication. Here's a list of ingredients you can send to your MD: https://sun-coast-science-help-desk.helpscoutdocs.com/article/2314-scs-reactivate-ingredients-usage-label-new-formula

- How many are in each bottle? 

There are 30 veggie capsules in each bottle, for a 30-day supply. Here is the link with our prices, ingredients, supplement facts, and more. If you scroll down, you should be able to find the ingredient list under the FAQs. Let us know if you have any other questions! https://reactivateskin.com/order/choose

-AutoRefill vs. 1-time delivery  

Sorry for any confusion -  you can purchase either a one-time delivery or a continued delivery. With the continued delivery (auto refill) option, you can choose 1 bottle every 30 days, 3 every 90, or 6 every 180. The more bottles you purchase the lower the cost per bottle. I hope this helps answer your question. We also offer free shipping & a 365-day refund guarantee. Make it a healthy day! You can place an order here: https://reactivateskin.com/order/choose

-Video too long - Just get to the point!

A. Thanks for sharing your thoughts. It's not our intention to waste your time - Dr. Rosenberg has a lot of information to share and we love to educate others about the benefits of Reactivate :) Of course, your time is valuable to us, so if you'd like to visit our information page instead I've in-boxed it to you.

Send the link via messenger but do not post it in the comments!! Visit the customer's fb page and send them a msg 

- Hi (name), so sorry about the long video! You can skip the video and go directly to our product page here:  https://reactivateskin.com/order/choose -- You can also read the video transcript at your convenience if you'd like: https://asset.suncoastsciences.com/reactivate/reactivate-vsl-transcript.pdfLet us know if you have any questions! 

• B. Hi--, I appreciate your interest! You’re right, this one’s a bit long, but it was important for us to explain all the benefits of Reactivate.  Hope you can check it out when you have more time!
• C. Hi--, Thank you for visiting our page. Yes, I guess we got a bit carried away with this one! It was important for us to share as much educational information about Reactivate as we can. Hope you can find time to check it out!D. Hi--, thanks for reaching out! This video might be a bit long but we wanted to explain all the wonderful anti-aging benefits of Reactivate. Of course, your time is valuable to us, so if you'd like to visit our information page instead I've inboxed it to you. 

Direct Message for comment that says the video is too long:

Thank you for taking the time to share your thoughts. We want to assure you that we value your time. Dr. Rosenberg has a wealth of information to offer, and we're passionate about educating others on the benefits of Reactivate :) If you prefer to explore our information page, you can do so here. Feel free to skip the video and head straight to our product page at https://reactivateskin.com/order/choose. Additionally, if you'd like to read the video transcript at your convenience, you can find it here: https://asset.suncoastsciences.com/reactivate/reactivate-vsl-transcript.pdf. Please don't hesitate to reach out if you have any questions!

Too Long and interested to know

Thanks for sharing your thoughts. It's not our intention to waste your time - Dr. Rosenberg has a lot of information to share and we love to educate others about the benefits of Reactivate. ReActivate starts with a potent antioxidant complex, specifically designed to help flush your body of decaying, senescent cells. These are cells that have “worn out” with age, but haven’t been recycled. They’re lumpy, dull, and lifeless, which is exactly how they make your skin look. Then, ReActivate boosts your body’s own production of healthy new skin cells, with a potent Protein-Boosting Complex, and a clinical dose of Ceramosides. So you’ll see tighter, firmer, brighter skin – on your entire body. You can find out more information as well as reviews and FAQs by visiting the following link: http://nat.reactivateskin.com/

-SCAM - FAKE 

Hi--, thank you for reaching out! I understand your hesitance but I can assure you our product is not a scam. (insert reasons it is not a scam). Feel free to check out the reviews on our website at suncoastsciences.com from happy customers!

-Skeptical 

Thanks for your interest in Reactivate, we completely understand that you might be skeptical. That’s why we fully stand behind both our products and our 365 Day guarantee. This allows you to try it out - risk-free! Any issues, just reach out to us and let us know exactly how we can help :)  You can visit the following link for customer testimonials, as well as additional information: https://reactivateskin.com/order/choose Let us know if you have any questions!

-I already placed an order

A. Thank you!!! We can't wait to hear about your experience after you've received your package and given Reactivate a try. If you have any questions or issues, just reach out to us and let us know exactly how we can help. You can reach our support team at mail@suncoastscience.com.  https://store.suncoastsciences.com/pages/contact

B. Thank you NAME! We'll be looking forward to hearing about your results after you've received your package and given Reactivate a try. If you have any questions or issues, just reach out to us and let us know exactly how we can help. You can reach our support team at mail@suncoastsciences.com. https://store.suncoastsciences.com/pages/contact

-When did you start selling this product 

We launched Reactivate last year and have made many people very happy!  You can find out more information as well as read reviews and FAQs by visiting the following link: https://reactivateskin.com/order/choose

-I need help or assistance 

Please reach out to our customer happiness team. We are happy to help! https://store.suncoastsciences.com/pages/contact

-I ordered / good results 

We love that! Thank you for sharing your success story! 

-Someone leaves a tip 

Thanks for the tip, NAME!

-Where is Reactivate manufactured?  

All SunCoast Sciences products are sourced from clean, non-GMO sources. They Are formulated & manufactured in the United States. All of our products go through a rigorous safety inspection and follow FDA and cGMP guidelines.

-ALREADY TAKING

YAY! We'll be looking forward to hearing about your results! If you have any questions or issues, just reach out to us and let us know exactly how we can help. You can reach our support team at mail@suncoastsciences.com.

-SOMEONE TAGS SOMEONE ELSE

We would like to thank awesome customers like you for your amazing support. We appreciate you taking the time to tag a friend (Name). Please let us know if we can be of any help in the future.

-TOO EXPENSIVE/ CAN'T AFFORD

A. Thanks for your feedback about the cost. We completely understand being on a budget. To deliver on our promise, we use only high-quality ingredients that are tested for purity, which means it simply costs more to make our products. We believe that it’s more important to deliver a product that works, even if it costs a little more than to deliver an inexpensive product that does nothing for you. We try our best to price our products affordably and deliver the best possible results to our customers. ...and because we appreciate our valued customers (others just like you!) we offer lower prices with bigger purchases and Free shipping. We also offer an additional 10% off by choosing an auto-refill plan, and we run regular discounts and promotions so that we can help you continue to make healthy lifestyle changes while allowing you to save your hard-earned money. Here is the link with our prices, ingredients, supplement facts, and more. I hope this helps. Let us know if you have any other questions! https://reactivateskin.com/order/choose

B.  Hi --, thanks for the interest in our product! As much as we would love to give it away for free,  it simply costs a lot to make high-quality products. We believe that it’s more important to deliver a product that works, even if it costs a little more - than to make an inexpensive product that does nothing for you. We do our very best to keep costs low and we also offer FREE shipping and a 365-day money-back guarantee. Here is the link with our prices, ingredients, supplement facts, and more. I hope this helps. Let us know if you have any other questions! https://reactivateskin.com/order/choose

C. Hi--, I am sorry this doesn’t fit your budget right now. With its powerful anti-aging results Reactivate practically pays for itself in the long run! We try our best to price our products affordably and deliver the best possible results to our customers. We also offer Free shipping and a 365-day guarantee. Sure hope it finds its way to you someday!

-HOW LONG DOES IT TAKE TO SEE RESULTS?

There are no "typical" results with Reactivate. Everyone has different factors that affect their ability to see results. In some cases, changes may take longer than you expect, as your body adjusts to the changes you are making. Setting healthy expectations and being patient is the key. For most people, the ingredients in Reactivate can produce changes in skin texture in the short term and more in-depth changes with continued use. We find that some customers get their greatest results after using the product for at least 8 - 12 weeks. Of course, if you’re not happy with your results, simply notify us up to 1 full year after purchase by contacting us, and we’ll make arrangements for you to receive a 100% refund (less shipping, if applicable). I hope this info helps.

No results yet

Thanks for reaching out to us. I am sorry to hear that you haven't seen the results yet. Please know there are no "typical" results with Reactivate. Everyone has different factors that affect their ability to see results. In some cases, changes may take longer than you expect, as your body adjusts to the changes you are making. Setting healthy expectations and being patient is the key. For most people, the ingredients in Reactivate can produce changes in skin texture in the short term and more in-depth changes with continued use. We find that some customers get their greatest results after using the product for at least 8 - 12 weeks. Of course, if you’re not happy with your results, simply notify us up to 1 full year after purchase by contacting us, and we’ll make arrangements for you to receive a 100% refund (less shipping, if applicable). I hope this info helps.

- Do you have before and after pics?

Thanks for your interest in Reactivate! Unfortunately, it's against Facebook’s policies to show before or after pics 🙁 We realize some advertisers do it and hope to get away with it, but we feel it is important to abide by policies. We can assure you the photos in the video are from real customers who have tried and loved their results with Reactivate. We have many happy customers who have posted reviews on our website & we invite you to browse through their comments here:

https://reactivateskin.com/order/choose

-How to contact Dr. Rosenberg

Thank you for contacting us today. Dr. Rosenberg sees patients at the AMT Care Clinic in Boca Raton, Florida. If you’d like to set up an appointment you can contact him here: https://www.amtcare.com/contact-us.html . If you need customer support in relation to Reactivate, our support team can be reached at (CONTACT INFO) 

How big is the capsule 

Capsule size = 7/8 in. length by 3/8 in. diameter

What is your guarantee?

We fully stand behind both our products and our 365-day guarantee! If you have any issues at all with your order please contact us and we'll help you resolve it right away or let you know how to obtain a refund.

Allergic to SHellFish/ MSM: Thanks for your interest in Reactivate. The good news is, the MSM in ReActivate is OptiMSM which is non-shellfish derived!

free samples: 

Thanks for your interest. We don't offer free samples of Reactivate yet, but we DO offer a risk-free 365-day refund on every purchase of Reactivate + free shipping! We also have many happy customers who have posted reviews on our website. We invite you to access this link then scroll down to browse through their comments and you can also place an order too! https://reactivateskin.com/order/choose

International Shipping. Do you ship outside US ? 

How to Purchase Reactivate with Paypal:

Thanks for reaching out to us. I am sorry for the confusion about the Paypal payment option. We accept manual PayPal payments and I have sent you the instructions. Please check your inbox. Thanks!

Inbox message:

I'm writing to let you know that currently we do not have PayPal in our shopping cart but we can still accept PayPal payment for Reactivate.

Here's how:

Please log in to your personal PayPal account and send one of the following amounts to our PayPal account.

Our account address is: paypal@suncoastsciences.com

1 Bottle: $49.95+4.95 US Shipping= $54.90

3 Bottles: $117.00

6 Bottles: $198.00

Shipping Fee:

US -Free Shipping for 3 and 6 bottle orders.

Australia-$10

New Zealand- $10

Canada-$14.50 ($10 + a $4.50 duty)

Also, please be sure to add your shipping address to the note of your payment so we know where to ship your package.

After you've sent the PayPal payment don't forget to email us at mail@suncoastsciences.com to let us know you've sent the funds and we will get your order out ASAP!

Additionally, please know we fully stand behind our product so should you have any issues at all with your order, please make sure and let us know - We will get it resolved for you asap.

I hope this helps assure you that we are truly here to support you on your journey to improved health. We are an email/message away if there is anything further we can do for you!

No order found

Thank you for reaching out about your order.

Unfortunately, I am not able to locate an order for you by searching your name.

Can you please provide me with as much of the following information as possible, to help me locate your order?

Full name on order:

Email address you used while ordering:

Zip Code:

Order ID #:

Date Order was placed:

Amount of your purchase:

Again, I apologize for the inconvenience. I'll be waiting to hear back from you so I can help you with your order! 

How long you can use Reactivate

Our products are formulated to support the natural aging process and provide nutrients that naturally decline in the body as we age. Generally speaking, the healthier our lifestyle is the slower we experience those declines. You may confidently take our products as long as needed to help you achieve AND maintain your healthy skin. The goal is to adopt a healthy diet and practice healthy lifestyle choices for life so that you can maintain and support healthy skin after discontinuing the product. You can visit the following link for customer testimonials, as well as additional information: https://reactivateskin.com/order/choose Let us know if you have any questions!

-Helps skin all over the body 

Thanks for reaching out to us. ReActivate benefits skin all over your body & regardless of age. You can visit the link below to place an order. Or don't hesitate to reach out to our Customer Happiness team at mail@suncoastsciences.com if you have any questions or need further assistance. Our direct contact info is listed on our website too. Thank you! - https://reactivateskin.com/order/choose

What is the estimated delivery time for my order?

Thanks for reaching out to us. Delivery time depends on where in the US the package is being shipped to, but delivery time is usually within 5-7 days unless there is a holiday or the shipper is experiencing delays. For Canada - The average delivery time is 14 days. Australia and New Zealand are 21 days. Most packages will reach the customer within these times however depending on customs inspections it could take a week or so longer in some cases.

Where are you Located?

Thanks for Inquiring. Sun Coast Sciences is our online store. We offer free shipping all over the US and a 365-day guarantee. For additional info or to place an order check us out at https://reactivateskin.com/order/choose Or don't hesitate to reach out to our Customer Happiness team at mail@suncoastsciences.com if you have any questions or need further assistance. Our direct contact info is listed on our website too. Thank you!

Asking for a refund.

Thank you for getting in touch regarding your order. I am sorry to hear that you are seeking a refund.

For better assistance, kindly contact us via email at mail@suncoastsciences.com or call us at 1-888-281-6816. To expedite the process, please provide as much of the following information as possible:

• Full name on order:
• Email address used during ordering:
• Zip Code:
• Order ID #:
• Date the order was placed:
• Amount of your purchase:

I apologize for any inconvenience. We look forward to your response to promptly assist you with your order!