LL - What countries do we ship to?
We currently ship our supplements within the US and to Canada, Australia, New Zealand, South Africa, Mexico, Philippines, Norway, Ireland, France and Germany.
The "US" includes Alaska, Hawaii, and all US islands including American Samoa, the Federated States of Micronesia, Guam, the Northern Mariana Islands, Puerto Rico, the Republic of Marshall Islands, and the U.S Virgin Islands. It also includes shipping to all US Military Armed forces (AE, FPO, APO, and AFPO) outside the US in Africa, Americas, Canada, Europe, the Middle East, or the Pacific.
Shipping Cost:
US - Free Shipping
CA - $14.50
Around the world: $10.00
Australia
New Zealand
South Africa
Mexico
Philippines
Norway
Ireland
France
Germany
Saved replies:
Hi {%customer.firstName,fallback=%},
Thank you for your interest in (BRAND)! It's nice to hear from you.
I sincerely apologize that we currently do not ship outside the United States. We will soon be shipping to Canada, then Australia, and the United Kingdom later this year, however, those changes haven't taken place yet.
If you know someone from the US, we can ship your order to their address and let them ship it to you.
I'm happy to take down your name and if/when we do start shipping to your country will we let you know.
I do hope we will be able to assist you with an order in the future I'm happy to know that you are considering (BRAND) to be part of your health journey!
Hi {%customer.firstName,fallback=%},
Thank you so much for your interest in {%mailbox.name%} products. I really appreciate you taking the time to reach out.
Unfortunately, we do not ship outside of the U.S. at this time. I’m sorry for any inconvenience this may cause. The good news is we are planning to start shipping to Canada soon, and to Australia and the United Kingdom later in the year.
Currently, if you have friends and relatives in the U.S. we can ship your order to their address and you can ask their help to ship it to you. I know that isn't ideal, however, please know that we can't wait to include international clients like yourself and I've added you to the list of people we will contact if/when we start shipping orders to your country.
Again, {%customer.firstName,fallback=%}, I’m very sorry. If you have any follow-up questions I can help answer, it would be a pleasure to assist you further.