LL - Adverse Events & Reactions quiz

1. List 3-4 examples of an adverse reaction:
2. List an example of an adverse event (or product defect): 
3. There are several actions we take with ALL adverse reactions or events, what are they?
4. What types of reactions and where do we report to the team Director? 
5. What do we say to a customer who asks, “can I take this product with my medication”? 
6. What do we say to a customer who asks, “is this product safe for me to take with my breast cancer?” 
7. What do we say to a customer who asks, "Are there any interactions with this product?"
8. In what 3 locations does the adverse event tracker document live? 
9. If a customer is upset about a reaction they had would we ask them to return the product? 
10. If a customer had a more severe reaction like difficult breathing, but did not seem upset, would you ask them to return any remaining unopened product? 
11. What if a customer who seems upset or who reported a severe reaction wants to return their remaining product after you told them they don’t need to? 
12. What actions do you take with a customer who purchased 3 bottles of CeraLift, opened 1 and reports a mild reaction and isn't upset?