LL - TSM Saved replies for beginners

NOTES ENTRY - To help you create better notes

For people seeking general advice:

RE: Quick question (and a favor)

Asking for advice - Member - How to Get Answers & Additional Help

Asking for advice - Non Member - How to Get Answers & Additional Help

For people who want to cancel their TSM Society or Superpowers subscription:

Orders - 2 Subs Cancel

Orders - Cancel Superpowers

Orders - Cancel TSM Society

Programs - No Active Subscriptions

For people who want to cancel their TSM Society or Superpowers subscription & Billing void or refund:

Orders - Subscription Cancellation & Courtesy Void Issued

Orders - SP Cancel + Exchange Offer

Orders - SP Cancel & Last Billing Refunded

Orders - TSM Society Cancel + Exchange Offer

Orders - TSM Society + Last Billing Refunded

Orders - Payment Plan Cancellation *(Payment plans aren't subscriptions but do have recurring costs)

For people who need help accessing their accounts in general or unlocked materials:

Programs - Academy - How To Access Your Program

Bonus Training Material Explained

Digital Box Download

Programs - PayPal New Member Welcome

Programs - PayPal New Program Unlocked

Programs - Academy Account Creation

Old Member - Missing Programs

Programs - Community - How To Access Your Program

New Community Site vs. Old Academy Site Access Help

For people who can't access the purchases that are emailed to them:

Orders - Direct Links 4 Chapters

Orders - Direct Links Assertive Approaching

Orders - Direct Links The Fast Escalation Playbook

Refund Rebuttals:

Refund Feedback - No Interest in clubs or bars

Refund Feedback - Saving myself for marriage

Refund Feedback - No time to go through materials

Refund request - All due to subscription billings

Refund Request - COVID-19 money concerns

Orders - Refund Requested Exchange Offer

Refund requested - Alt. version, Member 90+ days

Refund Accomplished:

Orders - Courtesy Upsell Void & Subscription Cancellation

Orders - Program Refund & Subscription Cancellation

Orders - Full Refund & Account Closed (Blacklisted)

OR: Exchange Accepted!

For people needing ordering help:

Order Declined By Bank

Orders - Declined - Hold Charges Explained

Orders - How to Purchase with PayPal

Orders - Wants to buy later/Can't afford

Programs Orders - How to unlock program

For people who have visited sochelp.net and their ticket is tagged with soc help and cancel:

Cancellation Request Received Form - sub cancel

Cancellation Request Received Form - exchange offer

Cancellation Request Received Form - void

Cancellation Request Received Form - refund

Cancellation Request Received Form - needs unclear

Most common everything else:

Blank Email

Email Unsub - Non Member

Happiness Survey Follow Up

Voicemail Follow Up