LL - DML & SCS Shopify AfterPay

Watch tutorial video: https://www.loom.com/share/081652cee8fa40eba7c78029f38e512b

AfterPay is available in the Del Mar and SunCoast Shopify shopping cart to people purchasing a one-time delivery item. It allows people to pay for their order in payments instead of all at once.

ONLY one-time pay orders are eligible for AfterPay. If a customer selected an auto-renew item the AfterPay option will not work.

Agents can log in to the AfterPay portal, search a customer by name to view their order. Orders are also visible in the Shopify system, however should NOT be refunded there.

Orders using AfterPay should be refunded via the AfterPay system by assigning the request to the refunds team.

You can log in to DML AfterPay here:

https://portal.afterpay.com/us/merchant/login

accounts@delmarlaboratories.com

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Can I use a coupon with afterpay - yes, you can apply the coupon then select afterpay as the payment option

You can log in to SCS AfterPay here:

https://portal.afterpay.com/us/merchant/login

Refund FAQ's

https://help.afterpay.com/hc/en-us/articles/217427446-I-am-a-merchant-how-do-I-process-a-refund-

Other Faq's for merchants (us) https://help.afterpay.com/hc/en-us/sections/115000485766-Help-for-Merchants

Faq's for the customer https://help.afterpay.com/hc/en-us