Welcome to The HeroCo Agent Learning Library

LL - Offers and Promos

LL - Training

About Del Mar Labs

13 articles

About Radiant Me

24 articles

About Sun Coast Sciences

13 articles

About The Social Man

28 articles

About Vitalifi

16 articles

Adverse Events

8 articles

Affirm ShopPay

1 article

AfterPay Solutions

5 articles

Amazon

10 articles

Call Scripts

31 articles

Call Training & Processes

22 articles

Chargebacks

9 articles

Chat Training & Processes

15 articles

Customer Retention

40 articles

Declines

2 articles

DialPad Setup & Navigation

8 articles

Email Mgmt & Unsubs

22 articles

Emotive

1 article

Fraud Orders

10 articles

Gift Cards

1 article

Guarantee, Returns & Refunds

33 articles

Health N Nutrition

1 article

Health Brand Product Quizzes

3 articles

HelpScout Training & Processes

17 articles

Inventory operations

Training

10 articles

Klaviyo Email Mgmt

4 articles

Managers

16 articles

New Hires - Getting started

39 articles

No Login Checks

7 articles

Order Help

85 articles

PayPal

7 articles

Phone Menu Set Up IVR Recordings

8 articles

Products - SCS

1 article

QA Customer Transaction Handling

16 articles

Radiant Me Shipping & Fulfillment

23 articles

Recharge AutoRefill / Shopify

16 articles

Sales - Inbound

2 articles

Sales - Outbound

21 articles

Shipping & Fulfillment

33 articles

ShipStation & Warehouse

8 articles

Shopify Order Management

16 articles

Social Media

14 articles

Spanish Articles

4 articles

Sticky.io Order Management

41 articles

Subscription, Vip Mgmt

31 articles

TCP (TimeClock Plus)

5 articles

Technical Support

7 articles

Testimonials, Reviews, Surveys

10 articles

TSM Academy Mgmt

14 articles

Wholesale

3 articles

Zoho

4 articles